How kowerk collects, uses, and protects your personal information.
Last Updated: February 11, 2026
Stable Mischief LLC ("Company," "we," "us," or "our") operates the kowerk platform, a modern AI-powered chat and productivity application accessible at kowerk.ai and related domains. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use the kowerk service ("Service").
By accessing or using kowerk, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use the Service.
This policy applies to all users of kowerk, including individual account holders and members of organizational workspaces. We are committed to protecting your privacy and handling your data transparently.
We collect the following categories of information when you use kowerk:
When you create an account, we collect information through our authentication provider, Clerk. This includes your name, email address, profile image, and authentication credentials. If you sign up through a third-party provider (e.g., Google), we receive the profile information you authorize that provider to share.
We store the messages you send and receive within kowerk, including text content, attachments, and metadata such as timestamps. This data is necessary to provide the core functionality of the Service, including conversation history, search, and continuity across sessions.
If you upload documents to your knowledge base, we store those files and their processed content (including generated embeddings) to enable AI-assisted retrieval and contextual responses within your conversations.
When you subscribe to a paid plan, payment processing is handled entirely by Stripe. We do not store your full credit card number or banking details. We receive and retain limited billing information from Stripe, including your subscription status, plan type, billing cycle, and the last four digits of your payment method.
We automatically collect information about how you interact with the Service, including features used, conversation volume, timestamps of activity, and general usage patterns. This data helps us improve the Service and diagnose technical issues.
We collect standard technical information transmitted by your browser or device, including IP address, browser type and version, operating system, device type, screen resolution, referring URLs, and general location data derived from your IP address.
We use the information we collect for the following purposes:
kowerk uses the Google Gemini API to process your messages and generate AI responses. When you send a message in a conversation, your message content and relevant context (such as prior messages in the conversation thread and applicable knowledge base content) are transmitted to Google's Gemini API for processing.
Your data is not used to train AI models. Under our agreement with Google, data submitted through the Gemini API is processed solely to generate responses and is not used by Google to train, improve, or develop their general AI models. Your conversations remain private and are not incorporated into any training datasets.
We maintain a Data Processing Agreement (DPA) with Google that governs how your data is handled during AI processing. This agreement includes commitments regarding data security, confidentiality, and limitations on data use.
AI-generated responses may not always be accurate or complete. You should independently verify any critical information provided by the AI. We are not liable for decisions made based on AI-generated content.
We use the following third-party services to operate kowerk. Each provider processes data in accordance with their own privacy policies and our contractual agreements with them:
We do not sell your personal information to any third party. Data shared with our service providers is limited to what is necessary for them to perform their designated functions on our behalf.
We retain your data for the following periods, after which it is securely deleted or anonymized:
| Data Type | Retention Period |
|---|---|
| Account Data | 30 days after account deletion request |
| Conversations & Messages | Retained while account is active; deleted within 30 days of account deletion |
| Knowledge Base Documents | Per your retention settings; deleted within 30 days of account deletion |
| Payment Records | 7 years (as required by tax and financial regulations) |
| Usage Logs | 90 days |
During the 30-day post-deletion period, your data is retained solely to allow account recovery if the deletion was made in error. After this period, all personal data is permanently and irreversibly deleted from our systems and backups.
Depending on your jurisdiction, you may have specific rights regarding your personal information. We honor the following state privacy laws:
If you are a California resident, you have the right to:
If you are a Tennessee resident, you have the right to:
To exercise any of these rights, please contact us at support@kowerk.ai. We will respond to your request within the timeframe required by applicable law (typically 45 days). We may ask you to verify your identity before processing your request.
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. If we become aware of a security breach affecting your personal data, we will notify you in accordance with applicable law.
kowerk is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we learn that we have collected personal information from a person under 18, we will take steps to delete that information as promptly as possible. If you believe a minor has provided us with personal information, please contact us at support@kowerk.ai.
kowerk is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We ensure that all international data transfers are conducted with appropriate safeguards, including contractual protections consistent with applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of kowerk after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all inquiries within 5 business days. For privacy rights requests subject to CCPA or TIPA, we will respond within the legally required timeframe.
See also: Terms of Service · Refund Policy